The common taxi booking number complements the taxi companies' call booking systems. The respective taxi companies' call-booking hotlines will continue to be in use. Commuters who have preference for taxis from any of the taxi companies can continue to book a taxi from the company directly, by calling their respective hotlines.
The common taxi booking number is one of the initiatives in the Land Transport Master Plan announced early this year. It provides commuters with an additional avenue to book a cab. With the common number, commuters will be able to book a taxi from any of the taxi companies by calling 6-DIAL CAB. A commuter who makes a call to 6-DIAL CAB, will have access to up to three taxi companies' call centres. The call will first be routed to one selected1 taxi company's call centre. If the call centre's lines are busy, the call will automatically be re-routed to another taxi company's call centre. The call will be terminated only after three attempts to route the call is unsuccessful.
